- Post-9/11, the US established "fusion centres" for real-time intelligence sharing, evolving to AI integration by 2025 for enhanced data analysis.
- AI replaces human roles in these centres but poses risks, demonstrated by instances where generative models like ChatGPT provided false legal information.
- Public organizations face challenges in selecting AI strategies, including reliance on third-party models, open-source solutions, or developing proprietary AI systems.
- The adoption of AI has shown biases, raising concerns about discrimination against marginalized groups, emphasizing the need for careful implementation and oversight.
- Successful AI integration requires phased deployments, ongoing oversight, and the development of responsible use cases, as shown by the DHS’s approach to AI in government operations.