- South Korea’s innovative digital government journey is evolving towards an AI-based governance model, as shared by NIA’s Yoo Jae-sin at GovMesh 1.0 in Singapore.
- The National Information Society Agency is developing a generative AI common foundation to enhance public services, ranking first in the OECD Digital Government Index for two consecutive years.
- Private sector collaboration is prioritized in AI integration, with guidelines established for adopting large-scale AI solutions and fostering public-private partnerships.
- Current AI proof-of-concept projects include tools for drafting RFPs and supporting patent examination, showcasing improvements in operational efficiency and public service delivery.
- Noteworthy AI applications involve training chatbots for public transport staff and a mobile app for young farmers, emphasizing tailored support and customer service enhancement.