AI Database Use Cases in the Public Sector – Intelligent CIO Africa


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Q&A: PA CIO Amaya Capellán on Government AI Use Cases


  • Amaya Capellán appointed CIO of Pennsylvania in July 2023, focusing on human-centered digital experiences for 13 million residents.
  • Under Capellán’s leadership, CODE PA grew to over 30 members, revamping the PA.gov experience and enhancing accessibility and user feedback.
  • A generative AI pilot, initiated in March 2024, showed employees saving an average of 105 minutes daily, supporting tasks like HR position updates.
  • The government launched a grant discovery tool to simplify access to funding opportunities and initiated "Forms That Suck Less" to improve government form usability.
  • Future goals include streamlining procurement processes and sharing insights on AI’s impact at the NASCIO Midyear conference.

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